More than just a business phone system, Floji gives retailers a comprehensive and seamless workspace that makes it easier than ever to talk, meet, message and support customers.
Stay on the free plan for as long as you like. All core features included.
Manage all your team communication and customer interactions through a platform that’s optimised for retail environments. With Floji you can do more, while spending less. From in-store collaboration, to customer support and supply chain logistics, Floji is helping retailers of all sizes streamline their operations, improve customer experiences and drive sales.
Connect all your employees, from front-line sales to the back office at HQ. Collaborate exactly as you need to: align teams, run meetings and training sessions, share files, manage employee communications.
Support your customers across key digital channels, all from one place. Customer journeys are connected end-to-end in Floji, so you can build lasting relationships and increase customer satisfaction and retention.
Work with suppliers and external partners as seamlessly as you work with your own team. Floji provides a unified experience for every use case.
Support shoppers through chat, voice or even face-to-face video. When you have the full conversation at your fingertips, customers won’t have to repeat themselves, and you’ll be able to find resolutions faster and with less friction.
Broadcast promotions, highlight important announcements, or simply get the conversation started through Floji-powered live chat on your website. Take your customer engagement to the next level and drive sales.
Make it easy for your customer-facing teams to provide the right support, advice or persuasion at the right time, through canned responses and webchat. Innovative workflow automation and customer engagement management helps you stay on top of everything.
Floji’s powerful and easy-to-use call flow builder makes sure you can easily route customers to the right members of your team. Prioritise according to the criteria that matter, including agent expertise and customer value.
It takes just minutes to set up Floji, and our award-winning support team is on hand should you need any guidance. You can keep your existing numbers, or let us provide you with new ones.
In the office, at home, or on the move – work from anywhere, and easily move between devices without disrupting the conversation. Location is never a barrier with Floji.
Whether you’re running a chain of superstores, a highstreet shop, restaurant, boutique, or outlet, Floji can help you keep up with your customers and ahead of your competition. So what are you waiting for? Simplify the way you work, and give your customers a more connected retail journey. Go with Floji for an easy-to-navigate, modern platform that keeps all your work and communication flowing.
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